McAlister's Deli Reviews

Good food quality is frequently mentioned, with some customers describing it as great.

Staff are often apologetic when issues arise.

Some employees find the workplace fun and flexible, especially for students, with occasional raises and tips.

The location and diversity of products or services are valued by customers.

Overall customer satisfaction is low, reflected in a 2.4-star rating from 147 reviews and only about 22% would recommend it.

Common complaints include poor customer service, receiving the wrong food, and dissatisfaction with management quality.

Food quality concerns such as use of old or wilted produce, decreased quantity in sandwiches, and price increases have been reported.

Issues with order cancellations without refunds or responses to complaints are frequent.

Employees report problems like minimal pay, lack of proper training, high labor demands at some locations, and inconsistent management support.